- IT INFRASTRUCTURE
- IT PROFESSIONAL SERVICES
- IT CONSULTANCY
- IT SUPPORT
- ERP BUSINESS CONSULTANCY
- ERP IMPLEMENTATION SERVICES
- ERP TRAINING
- ERP TECHNICAL SUPPORT
Computel offers a wide range of professional Services.
We provide world-class IT and project management expertise to help you run your business more efficiently.
We deal with all the components of your IT infrastructure—architecture, security, disaster recovery, and migration planning, to name but a few.
Each of our customers requires a unique operational framework. Computel provides turnkey solutions encompassing various technology areas to our customers. Continuously evolving by venturing into diversified fields in the most dynamic markets, Computel has transformed itself to be a highly influential technology based business solutions/services provider meeting the strategic objectives of our clients.
We offer CVP (Customer Value Proposition) as well as a large variety of innovative solutions to meet all your requirements, such as:
Armed with a solid understanding of business processes on top of a comprehensive scientific background, our IT professionals offer tailor-made IT solutions to meet the most serious business challenges.
We provide quality driven enterprise applications and infrastructure solutions with capabilities to provide mission critical services on SLA basis and ready resources to design and implement the entire IT infrastructure.
The innovation and integration team within this division is specialized in providing services and resources for software/Hardware and integration solutions. Our software team represents a number of well-known software brands and maintains a pool of trained professionals for implementation and provides dedicated software support (level 1 & 2).
At Computel, we understand the importance of “service”. To make it more convenient, we have a dedicated service center armed with qualified customer service representatives to advise and help our clients resolve their problems quickly and effortlessly. Our clients trust and rely on us for world-class service, on-time delivery, and flawless execution
Our services include:
Warranty and runtime Services
As an authorised service provider for several world-class hardware brands we provide warranty services for the entire range of our product portfolio.
Maintenance and spare parts
Our Service Center offers a range of annual maintenance plans for medium size businesses and large enterprises. Benefiting from our expertise and partnerships with our principal vendors and suppliers, our maintenance packages help you get the best out of your IT investments.
Whatever IT infrastructure you opt for, Computel is ready to deploy it. We provide adequate solutions to a wide variety of hardware equipment, including Desktops, Workstations, Printers, Laptops, various computer peripherals and other pieces of equipment.
IT Management services
We help you maintain a highly productive IT environment. Through our service level agreements (SLAs), we monitor and keep track of the performance of your IT assets, replace faulty components, solve any occurring problems, and ensure that the whole system is up and running with minimized outage
Microsoft Dynamics GP has a surprising average Deployment Timeframe of 2 to 4 months compared with 12 to 36 months for competing products. This will translate into substantial cost savings for any customer.
|Analysis: organization & solution|
|Proof of concept|
|Fit gap & solution blueprint|
|Integration & interfaces|
|Development & Training|
|Quality & Testing|
|Business case development|
|Requirements & process review|
You have decided to acquire an ERP. Your reasons are obvious to you. You are planning for growth and you feel constrained by the lack of visibility into your processes.
There’s something however that’s bothering you. You hear all these stories about ERP mis-implementations. Horrific statistics. More than 80% of ERP projects overrun their budgets. You are right to be concerned. An ERP project can stretch your energy, resources, people and cash.
We know about this. But we also know how to avoid the pitfalls and focus on what matters. That’s why when you talk to us about implementing your ERP you’ll hear something different. We call it the Computel approach. Our consultants have started their careers while they were in your shoes. They want to keep you as a partner for life and they know how to protect your investment. You’ll find our implementation plans favor the granular approach, the trickle method, agile methodologies and the do-it-at-the–customer’s-pace strategy.
Let’s be upfront about it. We don’t believe in training. Structured training that is. Because it’s like standard education. By the time the class is finished, students have retained a small percentage of what was taught.
We favor on the job training. Training that makes your people remember what they needed to do and how it was done. We have experience to prove it. Just talk to our customers.
Don’t take us wrong. We have given a lot of structured training courses. With some topics, this is unavoidable. However no two customers have the same needs. You’ll find that the training plans that we will do for you accommodate exactly what you need, when you need it and at the pace that fits your environment.
You already are running your operations on an ERP. But it does not feel very comfortable. You depend on your people to satisfy your customers while keeping costs down. Your people feel constrained by what your ERP cannot do. They have to constantly revert to manual methods. They have to bypass the ERP. It’s not a good feeling. You’re not in control.
Enter Computel support services. Before learning the ERP, most of our consultants had learned the business best practices. When you engage us to support your ERP system, your people will hear two types of advices. How to tune a weak process and how to do it using the ERP. And the only thing we don’t tell your people but it’s constantly on our mind is how to do what needs to be done at the lowest initial and on-going cost.
Everybody knows that ERP’s can never be an exact match to the most efficient way you need to run your business for growth. Where needed we do open the hood and make customizations. But we make them in a way to minimize your cost and the time it will take in the future to migrate such customizations to new releases of the ERP. You need not worry about that. We will be most cautious on your behalf and will not let the changes requested by your people go out of control.